Ethical and responsible business practices are fundamental to our long-term success. We are committed to fostering a culture of transparency, open communication, and accountability, ensuring that ethical conduct remains at the core of our operations.
Our business relies on a vast network of suppliers and stakeholders across the value chain, making collaboration essential in upholding these principles. To extend our commitment beyond our own operations, we actively engage with our suppliers on business ethics, promoting responsible practices throughout our supply chain.
Our approach to ethical business conduct is guided by a commitment to integrity, transparency, and compliance across all operations. We align our policies with international standards such as the UNGC and OECD Guidelines, embedding ethics into our decision-making processes, supply chain oversight, and stakeholder engagements.
Our Code of Conduct and Supplier Code of Conduct set clear expectations for behavior Data Security and Protection In today's technology-driven world, data security measures are increasingly becoming more important.
Given the significant volume of sensitive data we manage, staying ahead of data security risks is an essential part of responsible business operations and safeguarding stakeholder trust.
Samskip fosters a corporate culture which focuses on fostering transparency, accountability, and ethical behavior throughout our company.
This culture is shaped and sustained by leadership behavior, clear communication, and shared values across our global operations. We invest in initiatives that build understanding and connection.
Terminal visits help new employees gain firsthand insight into the logistics chain, strengthening operational awareness, while activities like the Rotterdam Marathon foster a sense of community and teamwork across our organization.
The data on whistleblowers is tracked through our whistleblowing procedure, which is managed by our People and Quality departments. All training hours are logged in our Samskip Academy, which also is managed by the People department. Unfortunately, not all training provided is tracked in the academy, we are working to update and improve this process over 2025. Our IT team oversees data breaches.
We conduct regular risk assessments and due diligence on ethical issues, particularly in relation to bribery, corruption, and human rights. All employees are incentivized to complete mandatory compliance training, with periodic refreshers. A whistleblower mechanism is in place to allow for anonymous reporting of concerns, and we actively monitor and respond to reports through defined internal procedures.
We have a formal IT Data policy which governs the ethical, secure, and compliant use of all digital systems, networks, and equipment across the company. This includes strict controls around account access, data protection, remote work protocols, and responsible use of AI tools. We protect data end-to-end through a robust Information Security Management System (ISMS) framework, designed in accordance with General Data Protection Regulation (GDPR) principles and the ISO 27001 international standard for security management.
We facilitate regular employee engagement surveys and feedback loops to gauge satisfaction and improve workplace dynamics. We have an unwritten open-door policy to encourage a workplace where everyone feels comfortable asking questions.
Our leadership training and internal communication programs promote alignment on core values and expected behaviors.
Team-building activities help strengthen a sense of belonging and collaboration across teams. Such activities include cultural lunches, project celebration, and the Rotterdam marathon and Harbor run.
